PDA

View Full Version : SA: Error with the code! Any Help devs? PLZ


MaryForUo
08-02-2009, 09:52 PM
hi
i just come back fom holiday and i received the email
from eamythic, "Mythic Entertainment: Welcome to Stygian Abyss Beta!‏"!

i follow the instruction but when i enter the code it say its invalid or
already used!!

I NEVER USED IT!

Can PLZ someone of the devs contact/reply here so i can send the email and codes i received so he/she can see what happen? plzzzzzzzzz

The strange thing is that the Forum code worked, i created a new account
on the SA Beta Forum!!!!

here is the original email i received (without the code and links):
Congratulations!

You have been selected to participate in the Stygian Abyss Beta.

By using this game code and/or creating your internal forums account you are accepting the Beta Test Agreement you accepted upon completing your application. (this can also be found at this link[link removed])

Here is the code that will allow you access to the Stygian Abyss Beta: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX. To redeem this code please go to your account page at [link removed]

Game code instructions:
1. Click on Upgrade account
2. Type in your Username and password and click OK
3. Click on the Subscription Info tab
4. Click the link at top middle of the page called "Upgrade Account"
5. Enter in your beta code here in this box exactly how it appears (you may also copy and paste it in the box)

Please note: This code will ONLY work on an active paying subscription account (gametime codes and credit card payments). We will not be re-issuing new codes for any errors.

Please click on this link to create your internal forum account
[link removed]Please choose your user name and your password. We recommend that you do not use your account name for security purposes. Your forum account creation code is XXXXXXXX.


Welcome to the Beta!

The Ultima Online Stygian Abyss Beta Team


hope someone of the devs'll check this post...i'm a veteran and this is the
first time i have been accepted to a beta, so pls, help me to check what happen devs!

thx!

Storm
08-02-2009, 10:08 PM
you should email chrissay she should be able to help you she should be in tommorrow and may even read the post if the post goes off the screen bump it tommorrow and I bet you get helped asap

Storm
08-02-2009, 10:08 PM
btw congratz on being excepted

MaryForUo
08-02-2009, 10:28 PM
you should email chrissay she should be able to help you she should be in tommorrow and may even read the post if the post goes off the screen bump it tommorrow and I bet you get helped asap

thx storm!

I have been accepted but i'd like ot play it! :(
you mean i have to contact chrissay on this forum?
cause i didnt find this user here...

Zodia
08-02-2009, 10:31 PM
thx storm!

I have been accepted but i'd like ot play it! :(
you mean i have to contact chrissay on this forum?
cause i didnt find this user here...

Since you said you can get into the Beta Forum, try contacting them there. Or here if you want -- but it's Sunday after midnight right now. They won't get back to you until tomorrow.

SevenFaith
08-02-2009, 10:35 PM
They sent me a second key :s I thought everyone was in the beta by now...

Storm
08-02-2009, 10:35 PM
I would send her a pm on this forum and bump your post tommorrow as they usualy scan the boards ... there is also a email for the herald also I would send to that also its late and I am going to sleep but if you still are having problems i will send here a facebook notice and maybe she will see that ... good luck
also they recently sent out duplicate invites and maybe they thought yours was one and canceled the code I have no idea if thats what happened but its a thought either way she is the one to contact I believe

Storm
08-02-2009, 10:36 PM
Since you said you can get into the Beta Forum, try contacting them there. Or here if you want -- but it's Sunday after midnight right now. They won't get back to you until tomorrow.

didnt even think of that great idea

Zodia
08-02-2009, 10:36 PM
cause i didnt find this user here...

Oh, didn't see that.

Her name here is ChrissayEAMythic (http://vboards.stratics.com/member.php?u=819)

MaryForUo
08-02-2009, 10:39 PM
thx all for the help :)
i'll try to contact her and hope she can fix this!

late! =)

Demonous
08-02-2009, 10:50 PM
i had the same problem, you need to register for the forums that you now have access to and on there is instructions on how to get a new code

Petra Fyde
08-03-2009, 12:39 AM
Can everyone with Beta problems please handle them through EA's beta board? You're much more likely to get a swift response and resolution there.

Merik
08-03-2009, 12:51 AM
Now that you said that they wont.

*Quickly runs and dives into a stack of hay*

Petra will never find me here.

Petra Fyde
08-03-2009, 03:14 AM
http://vboards.stratics.com/picture.php?albumid=21&pictureid=205

Chrissay_
08-03-2009, 07:31 AM
You will need to go to the internal boards and read the sticky.